Chastota.com.au Privacy Policy

Effective from 11th July 2023

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1. Please read carefully

Chastota.com.au cares deeply about the privacy of its visitors and users. To that end, this Privacy Policy (“Privacy Policy”) describes how Chastota.com.au. collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all Chastota users, including unregistered visitors and registered users (collectively, “Users”, “you”, or “your”), and to all Chastota services, including our website (www.chastota.com.au and related services (collectively, the “Services”). This Privacy Policy is not intended to override any rights you may have under other applicable data privacy laws.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information.  If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must immediately leave and discontinue all use of any of our Services.  If you have any questions or concerns regarding this policy, please contact us.

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2. What ‘Personal Information’ do we collect?

To provide you the Services, we must collect Personal Information relating to an identified or identifiable natural person (“Personal Information”). We collect Personal Information you provide us, from your use of the Services, and from other sources. Here are the types of Personal Information we collect about you:

Information you provide us. When you register for our Services/book an appointment, subscribe to our blog(s) or newsletter(s), purchase a product, use any of our Services; and/or when you contact us directly by any communication channel (e.g., chastota support chat, emails), you may provide us Personal Information, such as name, email address, phone number, payment information (for Users with Paid Services), information you include in your communications with us and with other users on our platform, and Personal Information).  

Information we collect when you use the Services. When you visit, download, and/or use any of our Services, we may collect aggregated usage Personal Information, such as Visitors’ and Users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying Personal Information regarding the Visitor’s or User’s device, operating system, internet browser, screen resolution, language and keyboard settings, internet service provider, referring/exit pages, date/time stamps, etc

Information we collect from other sources. We may receive Personal Information about you from third-party sources, such as i) security providers , fraud detection and prevention providers for example to help us screen out users associated with fraud, ii) social media platforms, when you log-in or sign-up using your social media account, we may receive Personal Information from that service (e.g., your username, basic profile Personal Information) and in some cases, we may collect Personal Information from lead enhancement companies which help us to improve our service offering; iii) advertising and marketing partners in order to monitor, manage and measure our ad campaigns.

 

3. Why do we collect such ‘Personal Information’

When you conduct a transaction/booking on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To further develop, customize, expand, and improve our Services, based on Users’ common or personal preferences, experiences and difficulties;

3. To provide our Users with ongoing customer assistance and technical support;

4. To be able to contact our Users with general or personalized service-related notices and promotional messages (as further detailed in Section 8 below);

5. To help us to update, expand and analyse our records to identify new customers;

6. To facilitate, sponsor, and offer certain contests, events, and promotions, determine participants’ eligibility, monitor performance, contact winners, and grant prizes and benefits;

7. To analyse our performance and marketing activities;

8. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services;

9. To provide you with professional assistance.

10. To enhance our data security and fraud prevention capabilities; and

11. To comply with any applicable laws and regulations.
    
    We may use techniques like “machine learning” (European law refers to this as “automated decision-making”) to help us improve our services. When we use machine learning, we either: (i) still have a human being involved in the process (and so are not fully automated); or (ii) use machine learning in ways that don’t have significant privacy implications (for example, reordering). We may also use machine learning to help us monitor, identify, and suspend accounts sending spam, or engaging in other abusive or fraudulent activity.
     

We use your Personal Information for the purposes set out in Section 3 where:

1. Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with our customer assistance and technical support);

2. Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have; or

3. Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services and the effectiveness by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.

We use the Personal Information we collect about you to provide our services and make them better and safer.

​We also collect and use Personal Information in order to contact Users and to comply with the laws applicable to us.

 

4. How we share your ‘Personal Information’

We may share your Personal Information with service providers and others (or otherwise allow them access to it) in the following manners and instances:

Third Party Service Providers:  Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service Provider(s)”).

​Wix may share the following categories of Personal Information with Third Party Service Providers for a business purpose:

identifiers, including name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, or other similar identifiers.

commercial Personal Information, for example Personal Information regarding products or services purchased, obtained, or considered.

The Personal Information may be shared solely in accordance with this policy.

Law Enforcement, Legal Requests and Duties: Chastota may disclose or otherwise allow access to any categories of your Personal Information described in this Privacy Policy pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have a good faith belief that the law requires us to do so, with or without notice to you.

Protecting Rights and Safety:  Chastota may share any categories of your Personal Information described in this Privacy Policy if we believe in good faith that this will help protect the rights, property or personal safety of Chastota, any of our Users or any member of the general public, with or without notice to you. We may share your Personal Information internally within our family of companies, for the purposes described in this Privacy Policy. For example, we may share your Personal Information with averageaf.com.au, in the course of facilitating and providing you with our Services.

 

 

In connection with a change in corporate control: In addition, should Chastota or any of its affiliates undergo any change in control, including by means of merger, acquisition or purchase of substantially all of its assets, your Personal Information may be shared with the parties involved in such event.

 

Upon Your Further Direction: The Chastota Services enable you, through different techniques, to engage and procure various third party services, products and tools for enhancing this web or mobile site, including, without limitation, applications and widgets by third parties through the Chastota Website (including the Wix App Market), eCommerce payment providers, third party designers who may assist with the website, etc. (collectively, “Third Party Services”).  

App Market Developers: We allow third party developers (“Third Party Developer(s)”) to develop and offer their own applications via the Wix App Market (“Third Party App(s)”) to Users, which may be integrated into this web or mobile site. Each Third Party Developer is bound by the Wix App Market Partner Agreement, which among other things, restricts the ways in which such developers may access, store, share, and use the Personal Information you provide to them.

Social Media Features: Certain Social Media features, widgets, and single sign on features, such as “Facebook Connect,” or “Google Sign-in” (“Social Media Features”) may be used on this site. These Social Media Features may collect certain Personal Information from you such as identifiers, including name, alias, unique personal identifier, online identifier, internet protocol address, email address, or other similar identifiers. Social Media Features are hosted either by a third party or directly on our Services.

 

Chastota does not control and are not responsible for the actions or policies of any Third Party Service. We encourage you to review any privacy policy accompanying a Third Party Service and ask such Third Party Service for any clarifications you may need before using their services.

 

5. Where do we Store/Process your ‘Personal Information’?

Your personal information is controlled by Wix.com Ltd. in Israel, which the European Commission considers as a country offering an adequate level of protection for the Personal Information of E.U. Member State residents.

We may store and process Personal Information in the USA, Europe, Israel, or other jurisdictions, whether by ourselves or with the help of our affiliates and service providers.

Chastota is hosted by Wix.com, therefor we recommend you read their Privacy Policy carefully, their data storage providers are contractually committed to protect and secure your data.

 

Through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

All direct payment gateways offered by Wix.com and used by their company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

6. Use of cookies and other third-party technologies

Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings you have selected and actions you have taken on a site and make it more user friendly.

Chastota uses cookies for important reasons, such as:

• To provide a great experience for you.

• To identify you as a registered member (users who registered to this site).

• Keep you signed in.

• Understanding how to use our website.

• To monitor and analyse the performance, operation and effectiveness of our site.

• To understand and improve the impact of our marketing campaigns.

• To ensure our platform is secure and safe to use. 

In general, the cookies which are initially placed on our website may be categorized as essential cookies. However, considering that site gives has multiple components added, codes, third-party applications...and so on, this website may include other types of cookies which might require specific settings.

It is important to note that Chastota.com.au cannot access third-party cookies; nor can other third-party organizations access the data in the cookies we use on our website.

Depending on their function, Cookies may have different durations. There are session cookies and persistent cookies:

1. Session cookies only last for your online session. It means that the browser deletes these cookies once you close your browser

2. Persistent cookies stay on your device after the browser has been closed and last for the period of time specified in the cookie

The cookies used on our website fall into one of four categories: 

1. Essential Cookies let you move around the website and use essential features like secure and private areas.

2. Analytic Cookies let us understand how you use our website (e.g. which pages you visit), to provide statistics on how our website is used, improve the website by identifying any errors, and performance issues.

3. Functional cookies are cookies used to remember choices users make to improve their experience (e.g. language).

4. Marketing cookies are used to collect information about the impact of our marketing campaigns performed.

 

The cookie table below provides you with information about the type, categories, purpose and duration of cookies which could be placed by Wix, Chastota and Third Party Service Providers.

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